Pros
Working from home...not much else
Cons
Everything about this place is backwards and all aiming to get the guys at the top a larger bank account while the people doing the actual work are looked down time and time again The management structure is a joke! There are so many of them too and it genuinely feels like there are more managers sat on their backsides than resources available to actually assist clients and do our jobs - we essentially work blindfolded and gagged with one are tided behind our backs with the stupid restrictions put into place You want support? You need help? Oh well...if you think anyone will care that you're overworked, already doing far more than other Service Desks but also get zero bonuses or even some recognition...think again, all they want is money money money and they can hire someone with zero experience cheaper than you Training - None Support - Non existent Infrastructure - Completely fragmented and laughable Management - Work half days, have zero technical knowledge and purely look to run you until you burn out or leave Company - Avoid at all costs! They are so terrible they buy other companies just to use their names and present them to clients as the GCI brand is trash Trustworthy - Haha...nope. You get promised a lot but they never actually deliver, you are passed from contract to contract with zero training or even notiation, the 'generous' bonus scheme is a mess as it is completely unobtainable due to you being passed around the company like a parcel at a child's birthday party