Great product, opportunity to improve leadership. - Account Executive Funnel Employee Review

2.0
May 11, 2024
Recommend
CEO approval
Business outlook

Pros

Best in class solution, thankful for the company retreats to Sweden, France, and Spain.

Cons

The customer success leadership in Boston and Sweden the last several years has been pretentious and unaccountable. I genuinely feel bad for the founders and the sales leaders pushed out due to the lack of effort of others. CS managers and leaders have complained and expressed resentment about the sales team and company direction while making excuses for not performing the basic responsibilities of their roles. It has been disheartening to the morale of those who have been devoted to see all are not held to the same standard.

avatar
Funnel Response
1y
Thank you for your feedback.

Explore other reviews about Funnel

5.0
Apr 23, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people and leadership are second to none. Having "lived" through some challenging environments of late, getting here was a breath of fresh air as your work and insights feel valued. The product has sold itself for years, meaning the opportunity for growth is REAL as we look to expand our motions and become a truly multi-product platform. The office(s) are great, and I genuinely look forward to coming into the office daily. And the additional perks (annual-ish company retreats, post-work get-togethers, quarterly events) added to the benefits package make this a very appealing place.

Cons

I hate when people say "none that I can think of", so I'll add a couple here and there for balance. :-) - the multi-geo offices and being HQ'd in Sweden can sometimes pose challenges in a GSD attitude required for success and scale. Time difference alone leads to some of these challenges - the sales org is undergoing a transition from more of an "inbound" culture that tends to be transactional, to a bit more "outbound" and consultative. Change management on that front could prove hard - In-office: while I love it, it's a pretty strict 4-day-a-week policy, and that's not for everyone

2
avatar
Funnel Response
1y
Thank you for your review. We are happy to hear you are enjoying your experience at Funnel.
3.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Lots of good people here. Great vibes in the office. Free food.

Cons

Management and C-level are constantly changing directions. It makes employees feel like the company is unstable.

2
See reviews by: Helpful|Rating|Date|All