No direction, poor leadership, poor product - Anonymous employee FullContact Employee Review

2.0
Nov 6, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The benefits are hard to beat (but they're often the only reason people choose to stay) - Pay and compensation, as long as you negotiate for it, can be decent

Cons

- Horrible upper management and leadership. Several different executives brought in to try and fix things, but only worse, have gone through countless product leaders (including a horrible choice as part of a recent failing company acquisition) - Zero product vision and they're constantly changing direction - Immaturity and lack of professionalism across the organization, especially sales management. Very "bro" culture, and just disgusting (you'll find bottles of chew spit around the office, and gobs of chew in mouths when on the phone with prospects) - The CEO is focused on exit, not on market fit or providing a compelling offering (they've been lucky to get as far as they have, and now are struggling as a result of no viable product) - Inability and unwillingness to weed out poor performers, along with very questionable HR practices for people management - Customers are not engaged and the product offering under-performs against most any competitor, very difficult to sell and almost impossible to get customers to renew - No career or professional development tracks, guidance or even consideration

Explore other reviews about FullContact

5.0
Mar 5, 2024
Recommend
CEO approval
Business outlook

Pros

- Benefits (Pay, Healthcare, vacation) - Fast-moving leadership - Trasparent goals - Work-life balance - Hands-on learning

Cons

- Missed growth targets (no bonuses) - Minimal advancement opportunities (considering company size/growth)

1.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, decent work life balance

Cons

All of the amazing employee benefits that FullContact was once known for were completely stripped away by Ziff Davis after they acquired the company in 2024. No benefits, bonuses, merit increases, etc. ziff davis leadership treats us like disposable garbage

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