Pros
Work from home is available which is amazing. Pay is pretty good for entry level.
Cons
The equipment they give you to work from home doesn't work, I ended up having to be on site full time because no one would help me with my equipment. The environment isn't professional at all, the management sucks and don't focus on the things they should be focusing on. They count the tiniest things against you, even if it's not your fault. Sometimes the pay wouldn't come on time. The pay would come a day or so late which is not fair or reliable at all. You're also not allowed to do anything except wait 30+ minutes for a call. The place I worked at specifically felt like high school. There was so much gossip and anything you shared about your personal life to management got around. The managers would be talking to other employees that were their friends for an hour every morning and they wouldn't do their job but would get upset when someone else isn't focusing on their job. A lot of hypocrisy, immaturity and non-professionalism.