3.0
Aug 31, 2012
Former employee, more than 3 years
Manila, Manila
Recommend
CEO approval
Business outlook
Pros
Company benefits are good and competitive. There is development and a chance for career growth. The leadership program is great because we have regular leadership sessions in a classroom or remote set-up. Sitel University, which is accessible to all employees ensures that everyone is given a chance to learn and grow.
Cons
Often, there are unprofessional and immature senior management and leaders. There are people who I've worked with who power tripped too much. Since there are a lot of areas for development, often, they promote people based on friendship. Sitel has a CTT program but if you're friends with the HR, Operations Manager and Operations Director, then you'd have a good shot at getting the job.