Sitel Representative Work from home review - Anonymous employee Foundever Employee Review

3.0
Feb 22, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pro's would be working from home. Overtime is always available at various hours. Learn as go job. Employee discounts and rewards were great.

Cons

Part time not available. Overtime was often mandatory even going as long as a month. System changes were very often and we would have little time o get familiar with it. Waiting for a SUP call could take up to an hour at times very frustrating for employees and the customers.

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5.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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