Be Willing to Work Hard - Shift Leader Five Guys Employee Review

4.0
May 13, 2017
Recommend
CEO approval
Business outlook

Pros

Good Music Bonus Programs Opportunities for Advancement (Good crew members get offered a promotion within a 6 - 12 month period usually). Free Food with every shift. If you want a career in food (corporate or otherwise) this is a great place to start

Cons

Quality and cleanliness standards are VERY STRINGENT. Be prepared to uphold them. Fast Food means high turnover, be prepared to get called to come in for the new guy who didn't show up (extra hours if you are willing/able). Pay for non - management is meager (though has gotten better recently, at least at my location). Be very wary of poor management signs when you have an interview. Be sure to ask what their secret shopper WIN percentage is (percentage of shops that are 100% perfect). They might brag about a 92% average, but shops only pay out when you have 100% on the secret shopper score. If half of their shops are 98%, half of them didn't net the crew a bonus.

Explore other reviews about Five Guys

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Great entry level first job

Cons

Don’t get pto or vacation time

4.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

They will teach you everything you need to be successful. They have much higher standards than most places, one of the few places I'd have no problem eating at any location. They'll make sure you have everything you need to meet those standards, especially once you get to a management level. They have corporate trainers and the GM at my location was also great. I'm a GM at a different place now and my experience here left me well prepared me for that position.

Cons

Pay. That's the only reason I left, I would have stayed with the company if I could have gotten a raise and I would definitely return if they offered something comparable to what I'm making elsewhere.

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