employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged employer

First source Customer Service Rep - Customer Service Representative Firstsource Solutions Employee Review

4.0
Oct 29, 2024
Recommend
CEO approval
Business outlook

Pros

No experience required to apply

Cons

Disjointed working hours hard to have a schedule outside of work

avatar
Firstsource Solutions Response
1y
Thank you for sharing your experience; we appreciate that the opportunity to work without prior experience is valuable to people. We are sorry to hear that the disjointed working hours made it challenging for you to maintain a schedule outside of work. Certain times of the year may experience higher call volumes, requiring shifts to be scheduled outside of typical working hours. We do take your feedback seriously and will consider what we can do to further formalize shift patterns to better suit our colleagues.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

See reviews by: Helpful|Rating|Date|All