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Firstsource Solutions

Engaged employer

No growth - CSA - Customer Service Associate Firstsource Solutions Employee Review

3.0
Nov 3, 2023
Recommend
CEO approval
Business outlook

Pros

Good work environment but no mobile phones allowed

Cons

No growth No breaks No phones

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback ! We encourage employees to discuss with their Manager and HR regarding their career aspirations. Hope you had an opportunity to make use of the Internal Mobility Program that we have at Firstsource. It's essential for our company to strike a balance between ensuring a secure work environment and respecting employees' needs for connectivity and flexibility. Mobile phones are restricted primarily to safeguard against potential data breach. Regular breaks are incorporated as part of the schedule to provide an opportunity for employees to rest, refresh, and recharge.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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