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Firstsource Solutions

Engaged employer

Good company for fresher - CSA - Customer Service Associate Firstsource Solutions Employee Review

4.0
Apr 25, 2021
Recommend
CEO approval
Business outlook

Pros

Good working environment Fun environment Nice people

Cons

Less growth Cafeteria very small Work pressure.

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Firstsource Solutions Response
5y
Thanks for sharing your experience and we're happy to hear that you appreciate the culture at Firstsource. Providing a positive work culture to our employees is one of our key focus areas and we are always striving to make it better. Firstsource believes in cultivating a culture of growth; 70% of our leaders are homegrown as we do have a very detailed process of outlining career paths for our employees. Change is constant in our business, and our teams function in a very agile manner to serve the dynamic needs of the customer and our employees. Having said that, we understand the importance of maintaining a healthy work-life balance and consciously promote the same among all Firstsourcers. We are taking your feedback and will address the areas we missed in delivering a great experience to you.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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