employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged employer

Best for fresher but management is average - CSA - Customer Service Associate Firstsource Solutions Employee Review

3.0
Apr 14, 2021
Recommend
CEO approval
Business outlook

Pros

You can learn new there

Cons

You face System chrunches otherwise no issue

avatar
Firstsource Solutions Response
5y
Thanks for your review and to recommend us as an employer. Great to know that you are enjoying the learning at Firstsource, we believe that continuous learning and development enables our teams to deliver better and accomplish more. We are constantly striving to improve our technology infrastructure and we encourage you to connect with your EE SPOC or your Manager so that your concerns can be addressed quickly. Wishing you a fulfilling career with Firstsource.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

See reviews by: Helpful|Rating|Date|All