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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      fake reviews - Customer Service Advisor Firstsource Solutions Employee Review

      1.0
      Apr 30, 2017
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      First few weeks of training were really easy. It turns into hell after that.

      Cons

      Beware of the fake reviews on here. It looks like they are paying for reviews. Nobody ever had anything good to say about working for this company. Hours were long and you had to deal with a lot of crazy customers. Very fast turnover rate. They constantly have three groups of 15 in training.

      avatar
      Firstsource Solutions Response
      8y
      Here at Firstsource, we always endeavour to provide a supportive environment for any work related challenges. Please feel free to get in contact and give us your feedback in more detail and give us the chance to change your perception.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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