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Fender Musical Instruments

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Overworked and Under Paid - Customer Service Fender Musical Instruments Employee Review

2.0
Sep 15, 2022
Recommend
CEO approval
Business outlook

Pros

The people you meet and the relationships you build are AMAZING. I have made some life-long friends here.

Cons

Management is TERRIBLE! They have been caught in lies and discriminate against their employees flat out telling them that they cannot advance because of their mental disability. I took it to HR and NOTHING was done. When people say "employees don't leave bad jobs, they leave bad leaders", this is particularly true in this situation. With the EXTREMELY high turnover in the department I was in (people also leaving because of the incompetent leaders) We were constantly given the workload of 2 or 3 people and criticized when it wasn't all done to their liking. They tried forcing OT, however many of us couldn't do it. Why you ask? Many of us had to have second (and some even third) jobs to make ends meet because they refuse to pay a living wage. Their justification is always "but you get to work for Fender" or "you get to work with guitars!". That doesn't mean $#!t when you treat your people poorly or don't pay them enough. They refused to give me an exit interview, likely because they were too afraid to hear the truth, so here it is, for all to see!

Explore other reviews about Fender Musical Instruments

5.0
Aug 21, 2025
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and good environment

Cons

It's hard to get a good rise

3.0
Mar 23, 2026
Recommend
CEO approval
Business outlook

Pros

- super chill enviroment - great collegues - huge rock and roll culture - not super demanding depending on yearly projects - lots of fun activities year-round - great place to start your career; use it as a launchpad

Cons

- poor leadership; truly, IDK where they get these leaders from - you wont get any help, expect to be thrown in the deep end - frontline workers complain a lot, makes it hard to implement things

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