Fairmont Hotels & Resorts - Royal Service and Front Office agent | Glassdoor.ca
  1. "Royal Service and Front Office agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Office Agent in Banff, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fairmont Hotels & Resorts full-time for less than a year

    Pros

    The team is amazing, the programs they create to enhance your knowledge, skill set, leadership skills is amazing. Best management I have ever worked with.

    Cons

    There are few negatives, the recent change over with the Destinations rates and benefits for working with the company have changed.

    Advice to Management

    Thank you for offering great management and opportunities with passport to leadership and swap program, it all contributes to the individual, in turn creating an overall successful environment.

    Fairmont Hotels & Resorts2018-02-05
  1. "Good"

    StarStarStarStarStar
      Current Employee - IT Director 

      I have been working at Fairmont Hotels & Resorts full-time for more than 8 years

      Pros

      Secure job, benefits, culture, vision

      Cons

      The slow pace of implementation of new technologies

      Fairmont Hotels & Resorts2019-06-11
    • "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Room Attendant in Austin, TX
      Recommends
      Negative Outlook
      No opinion of CEO

      I have been working at Fairmont Hotels & Resorts full-time for more than a year

      Pros

      Great benefits, free employee lunch

      Cons

      Lack of communication between management, favoritism towards certain employees, 1 small yearly raise, advancement opportunities almost nearly exist that's why so many colleagues I personally know have left

      Fairmont Hotels & Resorts2019-06-04

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