Expedia - Fast growing dynamic environment | Glassdoor.ca

Employee Review

Employee Review

Helpful (1)

"Fast growing dynamic environment"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Area Manager in London, England (UK)
Current Employee - Area Manager in London, England (UK)
Recommends
Positive Outlook
Approves of CEO

I have been working at Expedia full-time (More than a year)

Pros

- Fast moving company and industry
- Good opportunities to move within the company
- Great support and development plans
- Amazing leaders, very accessible and communicating a lot with all employees
- Clear business directions
- Flexible environment (cope easily with having children or other lifetime events)
- Good benefits (incl. nice private medical insurance)

Cons

- Marketing and lodging service departments very separated
- Company very dependent on product development (IT platform)

Advice to Management

Good job, keep investing in technology

Other Employee Reviews

Other Employee Reviews

  1. Helpful (5)

    "Not for you if you enjoy life."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tier III Technical Support in Las Vegas, NV (US)
    Current Employee - Tier III Technical Support in Las Vegas, NV (US)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Expedia full-time (Less than a year)

    Pros

    -Working with some wonderful people (which can happen anywhere)
    -Meeting wonderful customers (which can also happen anywhere)
    -Learning how to become a Master Multi-Tasker
    -Paid training classes that last several weeks
    -Two break rooms with great views
    -High pay for the Tier 3 department

    Cons

    -If being chained to a desk, computer and headphones for eight hours isn't for you, please don't apply here or you'll be miserable
    -Work responsibilities are excruciatingly monotonous, as your job description has you performing the same duties over and over again, no spice of life
    -Sitting, sitting and sitting inside for eight hours while sunny, colorful life goes on outside
    -Dealing with meaningless calls from very angry customers
    -Being told you have the power to make customers happy, but being required to follow a novel of rules at the same time
    -Immature co-workers and managers attached to cliques

    Advice to Management

    None to management, but this to potential employees: do not apply if sitting behind a company computer for eight hours a day, in a call center, does not sound like heaven. You'll be miserable every day.


  2. Helpful (2)

    "Market Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits, options for mobility, well-known brand

    Cons

    Not enough diversity, there's only 1 black person in the entire California team, management is so spread thin they dont know the mid-level managers are doing which are new to people management, no HR presence

    Advice to Management

    Invest in getting HR set up per region, it's actually an internal joke that HR is nonexistent and career opportunities should not be based if your boss likes you

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