Great Team, Management are old, tired and disconnected from the organisation - Help Desk Technician Emerging IT Employee Review

Free coffee and parking space

Staff are old and treat their staff like idiots, unable to manage themselves or hold clientele yet scold their staff for billable hours, other than their work completed for a greedy company

* Free lunches, nerf gun fights and some camaraderie

* You'll have to track all your hours at work, including bathroom breaks. * Support staff are treated like children and are constantly scolded for not putting in enough billable hours AND at the same time putting in too many billable hours for a customer who is disputing the hours and it all falls back on the support staff. Management and sales don't really care about this.