Got progressively worse/toxic and the trend continues - Principal Software Engineer Docusign Employee Review

2.0
Apr 4, 2024
Recommend
CEO approval
Business outlook

Pros

Good benefits, respected product/brand, scarce pockets of very collaborative, friendly engineers (at IC level).

Cons

Ongoing layoffs, future is very uncertain. A lot of toxic and incompetent, overcompensated managers hired during the past 3-4 years in engineering, at all levels, starting from the CTO, failing to produce the results blaming the employees. Company primarily now hires engineers in India, hoping to get the same quality talent, but at a much lower $. The latest CEO is mainly good at marketing and cost cutting, but not much else. Lack of solid product growth vision, i.e. product management does not seem to be that competent or knows what it needs to do. The only way company is able to show any profit is via cost cuts and layoffs. Company is in the process of being sold by the board to a few PE firms. Board had no clue how to run a software technology company and basically has messed it up. Very not future proof. Sad.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
6d
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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