Lots of wasted talent, and lots of over rated talent, lot of infighting and politics, adds up to lots of dysfunction - Anonymous employee Docusign Employee Review

3.0
Dec 29, 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

eSignature is a great viral market

Cons

Those who have been in the trenches for years at DocuSign are left behind with every new VP hire. Honesty is a bad word. When it came time to pay or to admit mistakes, it became time to present a new comp plan, or shown the door. The sales management of the company is poor at best, the old line sales team and a few new commers are keeping the place going.

avatar
Docusign Response
10y
Thank you for your review. We've come a long way in two years and have brought in some very seasoned sales people. I think you'd find it a much different place today. And we hope you have landed in a good spot.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

avatar
Docusign Response
6d
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

See reviews by: Helpful|Rating|Date|All