Awesome employer with great potential - Anonymous employee Docusign Employee Review

5.0
Oct 4, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

DocuSign is a great company with an outstanding solution and approach to enable clients to successfully take the digital journey together. The working atmosphere and the team were great from the very start and feels like a mixture of family and professionals working towards the same goals. There is a good work-life balance as well as great company values and culture that make even the work time pleasant. The job is challenging, but very interesting as well. The DocuSign solution is very easy to use, but gets complex when you dive into the details to find a perfect fit for the client and his use-cases. The Management ist supportive and there is an open culture, which I personally enjoy to be a part of. As DocuSign is still comparably small in EMEA, I think the growth just started and will continue and with that it will be an even greater company to work for in the future.

Cons

DocuSign needs more local teams to support growth in DACH, which are native speakers and have a deeper understanding of the clients and market environment to drive adoption and growth.

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Docusign Response
8y
Danke for the review. Glad to hear that you find the product, atmosphere, your job satisfying and the culture open. That's so important. Thank you for serving up your thoughts re building out the business in DACH. I believe this comment was also raised via the All Hands survey which we shared with Olga Kibler. So thanks!

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
6d
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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