Pros
Work from home (soon to be removed) Nice coworkers
Cons
Outrageously different than from when I onboarded. Initially the goal was for quality over quantity. Higher ups at least pretended to care about their employees back in the day. Now quality has been completely ignored since the higher ups have decided shipping out a low-quality product in high amounts is more important than keeping around a team of hard-working and talented people that focus on quality. The entire DEA force in America was laid off in hopes to save money by using workers overseas. They have started training overseas workers for QA work as well, and most of us could smell the blood in the water so we left before we would be laid off in a few months too. The raise offered to keep us around wasn't enough to make up for the lack of humanity and empathy. It used to be a warm place where I felt accepted. My team was filled with some of the smartest and most hardworking people I've ever met. We were all let down following the huge layoffs. We aren't blind, and we could very clearly see we would be laid off soon as well. So we all left. I hated working at a place that put profit over humanity. I think most of us felt that way. This place had incredible potential 2 years ago. I was proud to work here. Not any longer. The higher ups claim to care about transparency, when that couldn't be further from the truth. They kept constant secrets, and any big changes were dropped on us as if they meant nothing despite the huge implications. On top of that, higher ups looked down on everyone. There is a serious issue with superiority complexes in this company, with only a few people being exceptions (if you worked here, you know the handful of people I'm talking about. Most of which quit as well, by the way). I doubt this company will have any openings, but just in case, I'm leaving this review to warn people. It's not worth it. The only area I might put any consideration into joining on for is the Machine Learning, but by nature, that job will likely be replaced as well. People from Europe within the company were always horribly negative towards our work. We never met their expectations because the sales team has no idea what is realistic, and we had to try to meet those expectations. A lot of the time we would do things previously thought impossible for our team to meet expectations, only for said expectations to be raised even more. Sales team has no idea what sort of work it is. I doubt they will be treating overseas workers any better than us. Work from home will likely be removed as an option shortly because the company's ego is too high to consider downsizing the huge office that no one uses, and would rather force people to return. There is no reason to make this job in person, save for perhaps the first 2 weeks of training, but even then, it isn't necessary. It's likely that higher ups also don't trust workers to stay on task despite the fact that I'm fairly certain the large majority of us worked ourselves to the bone. So they would prefer to physically look over our shoulders, since the time-wasting methods to insure we were using every single second to work wasn't enough I guess. No bathroom breaks, you are expected to do that all during your two 15-minutes breaks and unpaid 30-minute lunches. I found myself avoiding drinking water to prevent myself from needing to use the bathroom outside of those times. You are technically able to spread your paid breaks throughout the day for these bathroom breaks, which just feels like a punishment for having the audacity to have human bodily functions. They want machines, which is why they are moving to people that are easier to abuse. I'd love to be more positive, but with nearly all of the good people leaving, there's almost nothing to praise. Benefits are better than nothing, technically, but not by much. As far as I understand, for similar companies in the area, the pay was on the lower side (especially for anyone with extra responsibilities). I feel like I could go on for hours about why this workplace is going down the drain at an alarming rate. Not worth it. Avoid at all costs.
