Great WLB and culture, non-existent leadership and poor business outlook - Software Engineer Course Hero Employee Review

2.0
Jan 24, 2024
Recommend
CEO approval
Business outlook

Pros

The culture is great, people are super nice and willing to collaborate. Amazing WLB, many people work no more than 20 to 30 hours per week. Low expectations. Remote-first and family friendly, no pressure to come into the office. Lots of small perks for a company of this size. Parent company is doing OK. Profitable business.

Cons

Two mass layoff rounds in the past year. One medium sized one followed by a large one. Company has halved in size from it's peak. Business model is under severe threat from ChatGPT, may no longer be functional and is in steep decline. Compensation is below market. Many talented individuals have mostly left voluntarily or by layoffs, while coasters and OGs remain. Leadership is a disaster, no strategy and extreme poor communications. Founders and C-levels do not engage employees outside of scheduled events, instead hide away planning the next layoff and telling white lies to employees such as cancelling the holiday party. Company is moving to KTLO mode, not investing in talent or new ideas.

Explore other reviews about Course Hero

5.0
Apr 19, 2026
Recommend
CEO approval
Business outlook

Pros

Solid culture, fun work, good leadership team.

Cons

Couldn't figure out how to handle AI fast enough

5.0
Apr 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, fast speed and lots of innovation and collaboration across the board.

Cons

The business reliance on Google for traffic was heavy which later caused issues as ChatGPT and Google AI overview showed up.

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