Convergys - Call centers are not fun | Glassdoor.ca
  1. Helpful (1)

    "Call centers are not fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Call Center Agent in Belleville, ON

    I worked at Convergys full-time for more than 5 years

    Pros

    Learned a lot Benefits Training Talk to interesting people No lifting

    Cons

    Poor pay and shift bidding according to how many sales you made.

    Convergys2019-07-09
  1. "Call center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Call Center Representative 

    I worked at Convergys full-time for more than a year

    Pros

    Its a good place to work

    Cons

    Business closed in this location

    Convergys2018-10-25
  2. "Network while employed here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Niagara, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Convergys full-time for more than 10 years

    Pros

    Brilliant Co workers. Benefits. Rrsp match

    Cons

    Poor operations managers. Strict on sales.

    Advice to Management

    Chill a bit.

    Convergys2019-07-07

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