Stable accounts with decent entry-level salary, but outdated facilities - Customer Service Associate Conduent Employee Review

3.0
Mar 27, 2026
Recommend
CEO approval
Business outlook

Pros

Stable accounts, salary for entry level specially for a specific account is OK

Cons

Old building. Salary if upskilled is NOT OK. PTO are so hard to file.

Explore other reviews about Conduent

5.0
Mar 11, 2026
Recommend
CEO approval
Business outlook

Pros

Good managers, great, helpful coworkers, I made several good friends at the office.

Cons

The contracts with their corporate customers inevitably end or are not renewed so there’s uncertainty if there will be another team to join.

1.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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