Treat employees more fairly - Product Specialist Concentrix Employee Review

2.0
Apr 14, 2019
Recommend
CEO approval
Business outlook

Pros

Good pay, benefits are decent

Cons

Get written up for things far outside your control and lose promotion eligibility for it. I have worked here for over a year and got written up when I lost my internet due to inclement weather. That was after a year of working here with no behavior issues, no attendance issues or anything. I then find out this verbal warning barred me from getting any promotions and doesn't fall off my record for a year. Poor policy and leadership in my mind that caused that to happen. I know several other co-workers are afraid of having outages or tech issues at the expense of getting written up or terminated. Really affects your performance when you realize things that are not your fault can get you in trouble even if you were a model employee

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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