Pros
Started going to therapy, which has been amazing.
Cons
Absolutely one of the worst places to work. You will likely feel undervalued, overwhelmed, and overworked. They present team culture and work-life balance as priorities during the interview process, but that was not my experience at all. The team culture felt very exclusionary. It was difficult to feel included, and it often felt like you were constantly trying to “fit in” without ever getting there. They have a DEI program, but I didn’t feel like they really put much energy or effort into it. Career growth here felt uneven. It seemed like some employees were overlooked, while at the same time being expected to take on more work than was realistic for one person to handle. The workload is heavy, constant, and very disorganized. There is a so-called “way of working,” but in practice, it involves a large number of templates and documents that do not necessarily make the work easier. Instead, they often slow things down and create unnecessary complexity. Leadership feels disconnected from the actual day-to-day work. There is a strong push for junior employees to produce more, without a clear understanding of capacity. Management tends to be passive-aggressive and micromanaging, without providing meaningful support. When things go well, it is framed as “we,” but when things go wrong, it becomes a “you” problem. Management communication sometimes happens in side conversations, which can make it feel like feedback about you is being shared without your knowledge. Many conversations are also moved to calls instead of written communication, making it harder to keep track of what was said. Feedback from management can be overly critical and frequent, without being constructive. This contributes to burnout rather than improvement. There are also a lot of false promises when it comes to perks. For example, summer Fridays are mentioned, but in reality are rarely honored due to workload and management expectations. The company is extremely client-first, to a fault. Employees and creators often feel like they come second. Clients are prioritized even in situations where their expectations are unreasonable or disrespectful. There have been instances where clients contact employees outside of working hours (nights & weekends), and instead of setting boundaries, the expectation is to accommodate them. This client's first approach also impacts creators. Payment terms are long, and timelines are often extremely tight. Creators are expected to produce content quickly, sometimes without having enough time to fully experience the products. Internally, these quick-turn campaigns are often assigned to one person with little support, making it difficult to execute successfully. Workplace communication can also be an issue. There are situations where coworkers speak to each other in ways that feel disrespectful. Raising these concerns does not always lead to resolution, and at times, it feels like behavior is allowed to continue. There have also been instances where employees are corrected or called out in front of clients, which can feel unprofessional and uncomfortable. There were other cases where I felt like my communication style was being policed if I didn’t respond to Slack with excitement and exclamation points. So it’s okay for coworkers to be rude, but not okay to speak normally without emojis. HR does not feel like a reliable support system. Interactions can feel one-sided, and it may be difficult to feel fully supported when raising concerns. If you speak up about concerns, they are often dismissed with surface-level positivity rather than real problem-solving. Over time, this becomes frustrating and discouraging. There is also a strong blame culture. When things go wrong, responsibility is placed on individuals rather than being addressed as a team issue. Mistakes from leadership are often overlooked, while employee mistakes are emphasized. Overall, this is a high-stress, disorganized environment that does not prioritize employee well-being. The focus is heavily on clients and company growth, often at the expense of the people doing the work.