Layoffs eminent due to newer upper level management - Anonymous employee Clarks Employee Review

1.0
Mar 10, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Store level employees are great and some areas have managers who have worked great together for many years.

Cons

This company is in trouble. Newly hired upper management come from businesses like Brookstone, T-Mobile, and The Discovery Channel Store, which all had large layoffs while these people were there. Since they have come to Clarks, they have opened a new multimillion dollar home office and instituted half day Fridays for the home office staff that we need support from in the retail stores. While showing off this new glass tower of theirs through a company wide conference, they follow up with pay cuts for staff members in the retail stores and a change in the pay plan that gives no incentive for success. The planning process for layoffs and store closings is already started. Moving upwards with this company is not possible even if you are successful. The upper management has stopped developing the employees we have and say they are looking for "new talent," bringing on employees from their past businesses. Clarks is limping right now and employee morale is at an all time low. Don't come to work for this company until these managers leave to destroy the next. You won't have any form of job security.

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5.0
Jan 22, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, insurance and structure

Cons

Some long time store managers are lazy.

1.0
Mar 3, 2026
Recommend
CEO approval
Business outlook

Pros

Employee discounts and annual free pair of shoes.

Cons

This job was a complete waste of time for the 5 months I was there. Asides from the absolute bare minimum training to operate the point of sale and to locate shoes, there was no product knowledge training or sales process training, so you're on your own to figure that out for yourself. And as an assistant manager, asides from opening and closing the store, no additional responsibilities are given to you to grow your skill set and to set yourself up for possible promotion. Store management and district management enjoys writing you up if you do anything wrong, or for any type of customer complaint. Since there's no encouragement or employee coaching, any type of issues or behaviors that could be easily resolved with a simple conversation gets put on written final warnings. Team members are quick to turn on you if you have any disagreement with them, which makes for a very poor team dynamic. And finally, don't expect any type of quality bonus if you're lucky to hit your sales goals. A measly 2% on everything that you sell, if you're store hits 100% of it's target doesn't provide any type of motivation to sell.

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