Pros
Recent replacement of 90+% of staff executive level down to clerical brings in fresh ideas, energy and skilled professionals to replace a long legacy of nepotistic inertia. The company has a very loyal distribution channel seemingly highly tolerant and forgiving of technology shortcomings. The offices are modern and fresh in appearance.
Cons
A deep legacy of lacking data standards, software architecture standards and unclear brand and strategic direction coupled with zero investment in skills development make for high level of trouble-shooting and damage control. Championing wholly new products, business process re-engineering, business intelligence and other high-demand initiatives compete for already drained or non-existent resources. Annual pay increases of 1.2 to maybe 2% lag far behind industry salary levels. Moreover, tuition reimbursement is a figment of the imagination.