Don't end your job search here! - Legal Associate ("Case Handler") Citizens Disability Employee Review

1.0
Jan 8, 2016
Recommend
CEO approval
Business outlook

Pros

- Easy access to I-95. - Fellow case handlers are nice and helpful and are good for commiserating. - Nothing else to say here.

Cons

- They hire desperate law grads fresh out of school so that they don't realize the horrible situation they're in, then have them post stuff on Glassdoor like "long hours seem normal for attorneys", leaving out the fact that attorneys who work this much either 1) earn twice as much or 2) gain useful experience or 3) work at places with decent reputations where they are given respect. - They tout values of providing excellent representation to clients, then force case handlers to get through as many cases per week as possible (usually 5 or 6), giving the attorney insufficient time to do really good work on each case, even when working 60+ hour weeks (at $45k no less). - There is little opportunity for advancement, and raises are doled out not for hard work but for volume of work. Alternatively, if you work your way into their Boys' Club, you might be able to squeeze an additional couple thousand out of them. - For the first 4 months or so you learn quite a lot and there is a steep curve. However, after that you just do the same stuff week after week, day after day, never gaining any more skills, let alone skills that would transfer to other work. Even SSDI firms don't want CD attorneys because we are taught bad habits. - Team leaders are generally nice and well-meaning. However, you will constantly be micro-managed and berated by principals and management. They will threaten you, making it seem like you can't handle work as an attorney, when in reality they have unrealistic demands which they know they could not handle themselves if put in your position. You will be subject to the casual racism and sexism of management, who are essentially grown-up school yard bullies. They will refer to you with pejorative names like "dude" or "sweetie", distracting from their entitled attitude. As stated above, they operate as a Boys' Club, an inner circle of old white men doing shooters and smoking cigars, crushing the souls of hard-working 20-somethings while "operating" a company that exists in what is essentially an ambiguity in legal ethics. - They provide "free" lunch from the cafe downstairs and bi-weekly happy hours for attorneys. 1) The lunch is barely edible, and employees only eat it because they are paid too little not to. 2) Don't be fooled by these weak attempts to placate you, they probably gain more from providing this lunch than you do. Plenty of companies provide free lunch and happy hours to employees, but most companies don't treat you like a stray dog begging for scraps. In sum, YOU CAN DO BETTER. This company takes advantage of well-meaning young lawyers, exploiting their desire to help disabled clients and gain skills to pad their own pockets. Unless you are really really desperate for a paycheck, keep looking for another job!

Explore other reviews about Citizens Disability

5.0
Apr 28, 2025
Recommend
CEO approval
Business outlook

Pros

fun environment, ceo willing to listen, great experience overall. I learned so much from this experience. It really was a great job.

Cons

low pay, not too much room for growth

2.0
Jan 4, 2026
Recommend
CEO approval
Business outlook

Pros

The healthcare coverage was decent, which felt like the bare minimum positive to mention.

Cons

- Work came to a standstill as information piled up at higher levels, leaving tasks unfinished for days at a time - Simple questions went ignored while deadlines remained rigid and unforgiving - Accuracy was demanded relentlessly, yet the tools and guidance provided felt outdated and poorly supported - Accuracy was demanded relentlessly, yet the tools and guidance provided felt outdated and poorly supported - Productivity dropped as decisions dragged on and leadership stayed disconnected from daily realities - Frustration grew as responsibility stayed with staff but authority and clarity stayed out of reach

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