Cisco Systems - Best in the industry | Glassdoor.ca
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Helpful (5)

"Best in the industry"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Virtual Sales Account Manager in Toronto, ON
Current Employee - Virtual Sales Account Manager in Toronto, ON
Recommends
Positive Outlook
Approves of CEO

I have been working at Cisco Systems full-time (More than a year)

Pros

Please keep in mind that these observations are in regards to the Cisco Canada Sales organization. I had previously worked at IBM and Lenovo so my observations are in comparison to those companies.

- Great work culture: Excellent mix of young and old talent. Male to female ratio is 50/50. Culturally diverse workforce. Sales culture is the opposite of toxic - people genuinely celebrate in your successes and pick you up when you are having a rough quarter. The virtual sales team feels like a family and spends time together outside of working hours. The virtual sales team is also inclusive and no one is treated like an outsider (no "clique's")

- Great work/ life balance: 4 weeks paid vacation. Everyone packs up and leaves at 5pm. Work from home one day per week. A great culture of doing meaningful work, rather than trying to look busy and stressed. Paid volunteer days. The entire company shuts down for a week in August and goes to Vegas (this is in addition to your vacation days). The company also shuts down from Dec 23rd - 31st (in addition to your vacation days).

- Opportunities for career growth: In the sales organization there is a very clear and defined path for career growth. Management has the career path conversation very early to set expectations. Every 6 months a batch of people are promoted from virtual (inside) sales to field sales. Average tenure is 2.5 years in virtual sales before being promoted to field sales. Cisco also has these amazing programs:
     - Ignite: Program that recruits young-in-career sales professionals from other industries and teaches them technology infrastructure sales from the ground up. These people come from industries that are completely different from technology infrastructure.
     - Are you ready?: This program takes people from other Cisco business units (mainly operations), and puts them in a sales role. People who would traditionally not be able to break into sales are given the chance to try it out
     - CSAP: Cisco Sales Associate Program - This is a prestigious 3 year rotational program that recruits the top university graduates. Right out of school they spend the 1st year as an Associate Sales Rep (cold calling and learning sales). The 2nd year is spent as a Virtual Sales Account Manager (inside sales). And the 3rd year is spent as a Territory Account Manager (field sales).

- Excellent tools and processes: ALL OF THE TOOLS AND PROCESSES WORK. Not only do they work, but a lot of the tools talk to each other. All of the processes are well thought out and clearly defined. There is never any guess-work on how to do something complex. Cisco has mastered the art of simplifying complex processes and executing quickly. I say this because at IBM it used to take weeks to get a simple task done. At Cisco it takes minutes. MINUTES.

- Best products in the industry: Cisco engineers amazing stuff. When I was at IBM, Cisco INVENTED a new datacenter product that massacred IBM's marketshare. IBM ended up selling their server business unit to Lenovo. Cisco has this same caliber of engineering in ALL of their architectures (switching, routing, wireless, datacenters, telephony, etc).

- Perks: FREE PARKING. Their office is at Bay and Queens Quay and they offer free parking for every employee. I don't think I have ever heard of a company downtown that does this! Catered lunches 2-3 days a week. Annual education stipend to take courses outside of work. Awesome prizes and spiffs. They take over your personal cell phone plan so you pay $0 and get unlimited everything (data included). Amazing high-tech office with 360 degree panoramic views of downtown Toronto and lake Ontario. All expenses paid annual trip to Vegas for EVERY sales rep across the globe.

- Compensation: They are the highest paying vendor in the tech infrastructure industry. IBM paid well and when I came over to Cisco my new salary was a 63% increase from what IBM paid. I was so shocked by this that I started researching what the other vendors paid by asking around in my network. Cisco overshoots every other vendor by miles. Their sales quota's are attainable and the accelerators are bonkers when you over-achieve your quota.

- Good leadership: Management regularly asks the front line reps what is working and what is not working. They take this feedback and then execute changes to the overall strategy right away. It's almost scary how quick they execute and maneuver. Management doesn't play games with front line reps either, they communicate exactly what is going on and level set our expectations regularly. Another thing I like about them is that they actually know how to get things done. A lot of managers will say "let me know how I can help", but reps will rarely go to them because they might screw up a complex deal by jumping into it. Not at Cisco. These managers are veteran sales people themselves and know everything about the company. If you run into obstacles they WILL cut through red tape and help you close the deal.

Cons

Honestly, there are none. Everyday I feel lucky to work here.

Advice to Management

Keep being awesome and inclusive.

Cisco Systems Response

1 Aug, 2016 – Cisco Employee

Wonderful response! Thank you for your review, we are lucky to have someone that is as passionate about Cisco as you are.

Other Employee Reviews for Cisco Systems

  1. "Regional Sales Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Vice President in Toronto, ON
    Current Employee - Regional Sales Vice President in Toronto, ON
    Recommends
    Neutral Outlook

    I have been working at Cisco Systems full-time (More than 10 years)

    Pros

    Leading edge innovative company that is sales driven.

    Cons

    Work life balance can be challenging as well as increasing execution challenges within the business.


  2. Helpful (5)

    "Lot of stress, long hours, destructive politics and unsupportive management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering/Software Development
    Current Employee - Engineering/Software Development
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cisco Systems (More than a year)

    Pros

    - They pay well.
    - Opportunity to learn lots of networking technologies if you are willing to put the effort.
    - Flexible hours and easy to telecommute (everyone gets a laptop).
    - Good employee stock purchase plan (decent discount on out of pocket stock purchase).

    Cons

    - Flex hours + laptop quickly become an excuse for being asked to work anytime, all the time, even evenings and weekends.
    - Life/work balance sucks.
    - Culture of micromanagement and lack of trust in employees, even experienced ones.
    - Outdated/broken processes and tools, which makes all those additional long hours spent seem like a waste.
    - No periodic salary increases unless you get promoted, which can take forever. Not uncommon to find people with the same salary for over 5 years, even some up to 10 if they started high.
    - No stock options or RSUs unless you are at the top of the food chain.
    - 4 weeks of vacation never increase regardless of tenure and if you or family get sick, there are no sick days, so you need to use vacation days. Also forced to use vacation days during mandatory Christmas break company wide shutdown.
    - A lot of legacy systems and technologies, so there could be very few opportunities to work on latest and greatest tech depending on the organization you are in.
    - Support heavy load. Most developers spend > 50% of the time fixing bugs.
    - Lots of politics, and I mean A LOT. Most times politics win over technical merit or even common sense.
    - Some tendency for upper management to "bully" employees (public shaming, escalating up the management chain vs one on one and discussing alternatives).

    Advice to Management

    Empower your employees and give them space to amaze you. If you use command and control, you are really bottling up people. Leadership is about motivating people and helping them grow not forcing them to do things that enhance your own career prospects.

    Cisco Systems Response

    12 Sep, 2016 – Cisco Employee

    Your feedback means a lot to us and we will take your concerns into consideration. To address your concern with work/life balance, we are a global company and need to accommodate our employees all... More

There are newer employer reviews for Cisco Systems
There are newer employer reviews for Cisco Systems

See Most Recent

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