Pros
The underwriting department includes a very experienced and tenured team of insurance professionals and local management has the best of intentions after working through the recent mergers.
Cons
The underwriting department is understaffed making a 50-60 hour work week a requirement to handle your unreasonable daily responsibilities. Work-life balance is impossible even with the option to work a home 2 days each week. The turnover of experienced underwriters makes this constant and 3 years after the ACE merger there have been no steps taken to provide any relief. Salary levels are below average for the marketplace and experience of the staff and annual increases of 1-2% are disappointing and extremely insulting. The management staff seems to not work with other underwriting departments to solve the current workflow challenges and procedures that are repetitive and unnecessarily time consuming and do not need to be. There continue to be system challenges that hinder your ability to effectively do your job and no one seems to be making any effort or know how to get them fixed.