Sad downfall of a once great company - Patient Services Specialist Chapter Aesthetic Studio Employee Review

1.0
Nov 22, 2022
Recommend
CEO approval
Business outlook

Pros

Easy way to get aesthetics added to resume

Cons

Work environment is toxic. Leadership is constantly changing and communication is poor - because of this, no one is ever aware of what is going on. Answers to questions are skewed based on who you ask. They put certain employees on pedestals and have most employees (the genuine ones who are not pushing unneeded treatments to patients) feeling like they don’t belong or aren’t good enough. Turn over rate is incredibly high with employees as well as patients who visit the clinic. No consistently with training because machines are often broken and trainers change roles or leave the company. Constantly expanding more clinics while the current ones are failing. Growing way faster than they can handle.

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Chapter Aesthetic Studio Response
3y
We take feedback like yours seriously and appreciate you taking the time to provide us with this review. We'd like the opportunity to learn more about your experience, and so if you feel comfortable please email careers@mychapter.com to continue the conversation.

Explore other reviews about Chapter Aesthetic Studio

5.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great educational role playing to further my knowledge

Cons

Larger group, ideas were getting lost due to people speaking over each other.

3.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Fun environment, expectation is to work hard with little payout unless you're a top performing studio

Cons

very hard to disconnect from your work especially if you're very invested in your role

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