Centro - Frustrating Environment | Glassdoor.ca
  1. Helpful (10)

    "Frustrating Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Centro full-time for more than 3 years

    Pros

    1. Unlimited Vacation ... But it's to the discretion of your manager. Some people will get approved over and over again, and others will not. 2. Lots of great work to be done ... But not enough people who are actually capable of getting it done, which causes an imbalance of workload.

    Cons

    Management (including the exec team) plays favorites. This is not a new issue, and I've seen it on multiple teams since I started at Centro. Somehow, it is never addressed and it continues to happen. If you are friends with the boss, you will get ahead - whether it's getting that raise you wanted, getting all your days off approved, or getting away with doing little to no work (and somehow still getting rewarded).... There are so many people who are overworked, overwhelmed and under recognized. Management has a poor understanding of what is required of their team, what their team actually works on, and what is needed, both in terms of staffing and resources to get things done without people crying at their desks. I've seen so many people get frustrated and leave the company, or remain and just become miserable. It has become such a toxic environment in so many ways, and if you try to speak up, you are silenced or disregarded, which pushes a lot of people to leave. When people feel like you don't appreciate them, they will look for appreciation elsewhere. So much talent has been lost because of this and of course, the people who stay are friends with the boss. There are large company callouts to say "we are so grateful for the work you do," which is wonderful, but it ends there. It does not change the manager relationships and certainly does not reduce any of the stress people feel. There is little to no attempt to value the people who work hard to help the team succeed.

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    Advice to Management

    Put on your professional hat. Stop focusing on your personal ideas and feelings about your team (including who you like more than everyone else) and focus on what is important: knowledge, dedication, insightful thinking, creative problem solving and hard work. You are ignoring the people who are actually trying to get great work done to hold the team up, and rewarding those who feed off the hard work of others. It... is beyond frustrating and playing favorites makes the situation so much worse for those people who don't know how to be your best friend. It's fine to have fun, be casual and make friends, but there's a line of professionalism to be found, and you really need to find it. There are a select number of managers and teams that I think might actually have a handle on how to run a team properly, without playing favorites and making people feel so belittled and bitter. Maybe you can all learn from them, because I don't know what else to suggest to you. Unless of course the intent is to get rid of anyone who is not your best friend and you are completely happy with the deconstruction of the various teams. If that is the case, you are doing a great job! Keep up the good work!

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    Centro2018-10-22
  1. Helpful (7)

    "Great company/culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Development Test Engineer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Centro full-time for more than a year

    Pros

    Everyone at the location I worked in (Toronto), was amazing. Great team, great atmosphere. My manager was also really invested in helping me improve and learn new things.

    Cons

    Nothing particularly jumps to min

    Centro2019-02-19

    Centro Response

    February 27, 2019Centro

    Thank you for taking the time to provide feedback! We appreciate your kind words and are so happy to hear you enjoyed your experience in our Toronto office. If you have any further feedback to share please email us at tellusmore@centro.net. -EVP, Talent & Development

  2. Helpful (2)

    "Not much career growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Centro full-time for more than 3 years

    Pros

    People Snacks 4 percent RRSP matching General benefits Challenging work

    Cons

    Not too much room to grow. No clear expectation on how to move up.

    Advice to Management

    Institute guidelines to your managers on how to create a fair employee review process and to harshly punish managers who create unfair biases towards their employee/friends

    Centro2019-07-23

    Centro Response

    August 16, 2019Centro

    We appreciate you getting in touch and providing your feedback! It’s great to see your list of pros and we’re so happy you’ve chosen to call Centro your professional home for the past 3+ years. We want all employees to have a clear sense of their potential career growth, and feel ...

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