Cengage - Great Employees, Clueless Management | Glassdoor.ca
  1. Helpful (14)

    "Great Employees, Clueless Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Content Developer 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cengage full-time for more than 10 years

    Pros

    The employees in the trenches, the ones doing the actual work, are fabulous. The flexibility (being able to work from home one day a week, etc.) is also fabulous. I even enjoy the actual work.

    Cons

    The payscale has absolutely *no* transparency (even my supervisor doesn’t know what the pay range of my position is, let alone me), and raises, which have been capped at 1% a year for at least the last five years, were cut to 0.5% this year. (2019) No bonuses at all for employees not in management or sales.

    Advice to Management

    Give your employees a real raise! After this last pay “raise” of 0.5% (yes, we talk about it on our teams, no one on mine got more than 0.5%), morale is the lowest I’ve seen in my 20+ years with this company. People I know who are very productive employees are starting to look for jobs elsewhere now that the job market is opening up.

    Cengage2019-07-17

    Cengage Response

    July 26, 2019CPO

    Feedback is key to our efforts to continually improve, so thanks for your post. If you’d like to reach out to me directly, I’m eager to learn more about your experience. And I’d be happy to provide context regarding our approach to compensation and improvements already being made ...

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  1. "software engineer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Cengage

    Pros

    Good Talented team, free lunch once in a week

    Cons

    Processes not defined, big picture not clear

    Cengage2019-03-28
  2. Helpful (1)

    "Aggressively Transitioning Its Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Cengage full-time for more than 10 years

    Pros

    Cengage is committed to an aggressive transition away from traditional educational publishing to student-focused technology based learning provider. As a result, it is a receptive environment for young technology focused professionals. Anyone with experience in Learning Management Systems, Adaptive Learning, Educational App Development, Instructional Design etc... will be valued and have an opportunity to progress. ...

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    Cons

    The educational marketplace is in turmoil with textbook sales plummeting, Cengage Learning, along with its competitors, continues to undergo major cost reduction efforts as it manages its transition to a technology company. As a result, there are periodic cycles of significant layoffs as it reduces its focus on traditional publishing and it continues to outsourcing many functions.

    Cengage2017-01-12

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