IDONTCARE.COM - Account Manager Care.com Employee Review

2.0
May 15, 2023
Recommend
CEO approval
Business outlook

Pros

Flexible schedule if willing to work overtime majority of the year

Cons

The internal structure of this company is barely functioning. Leadership is touting that we're in "startup mode" while setting absurd expectations, and giving us zero resources (the startup mode is their excuse for having no resources even though the company was just acquired by a multimillion dollar holdings company). The CEO is toxic and gaslights employees and the whole company. Their advice is to tell us to work and try harder to prove ourselves if we want to keep our jobs, but there is a severe lack of support to complete our required functions. Managers don't have any information, the training is sub par at best and completely inapplicable at worst. It seems like there are two different worlds employees live in, either they're in management and have no idea whats going on, or they're a front line worker and are unable to communicate what they need because leadership is unwilling to take a realistic look at this company, and what it needs. If you ask for help or ask any questions, everyone passes you around to the next person, there is no written process and we've lost a lot of historical knowledge because employees are fleeing. No one knows whats going on.

Explore other reviews about Care.com

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

many flexible gig employment opportunities

Cons

Families can be odd, impt to find the best fit

2.0
Mar 19, 2026
Recommend
CEO approval
Business outlook

Pros

Remote. Great time off. No micromanagement if you are doing your job and have the right manager. Decent culture and opportunity to make bonus $

Cons

Solution does not work for everyone. Certain sales reps make more because they act like the solution is life changing. Most the time this is definitely not the case. Some those same reps are used as examples as great call recordings. Don't be surprised when that sale cancels.

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