I sometimes miss this company - Anonymous employee CarMax Employee Review

4.0
Jan 5, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get a fair shake here. Great benefits. Matching 401K, Discounted Stock options (20%) good health benefits, etc.. I have been in the car industry for a while. You do not have to deal with the BS that happens in traditional dealerships both on coworkers and managers. They truly set you up for success with great training.

Cons

Depending on where you live, you might have to work Sundays. I happened to work at a location that was open on Sundays (not every store in the company is) At times they try and be too "neutral" and politically correct. You can say more at Church than you can day at Carmax. The locations are very "sterile" (that was a comment used by a customer) and you can't have a personal space you can claim as your own. You get one (1) personal item to "display" in your cubical (if you have one) The compensation (sales) is far and away below industry standards.

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Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
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CEO approval
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Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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