Great for Sales Consultants; but sucks for Sales Managers - Sales Manager CarMax Employee Review

5.0
May 7, 2016
Recommend
CEO approval
Business outlook

Pros

It's a great place to work as a sales consultant. The hours a flexible compared to traditional dealerships, the training is thorough, and their process is customer and sales consultant friendly. I loved working their as a sales consultant. Income is based off of your own efforts. You can make a decent income from $45 to $80k a year.

Cons

I hated working their as a manager. Scheduled to work a minimum of 50 hours or more, for very low pay. Tons of unnecessary, no-value added tasks to accomplish in a short window of time all while making sure the store meets their daily budget.

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5.0
May 3, 2026
Recommend
CEO approval
Business outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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