Terrible - Customer Service Advisor Capital Health Employee Review

1.0
Jun 23, 2025
Recommend
CEO approval
Business outlook

Pros

There are literally none that I can think of.

Cons

Everything - such a toxic place to work. I was tasked with arranging health assessments for vulnerable clients who were claiming PIP. The culture was that everyone is ripping of the benefit system which is not true. Management behaved very inappropriately at times, it was not a culture that promoted kindness and empathy.

Explore other reviews about Capital Health

5.0
Jan 16, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits okay pay good hours

Cons

could offer better pay and has bad cafeteria food

1.0
Feb 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good coworkers and people who care about you

Cons

Management and those above do not care about you and does not acknowledge ANYONE’S resignation. Providers are stealing medications, and when brought to the attention of management, they clearly try to cover it up with HR. HR is not your friend and will not help protect you. Instead, they retaliate, drive people out, or force you to resign. Anything brought up to management is not handled in a correct and professional manner, yet they turn it around on all staff members and calling them “inappropriate” questions when being blindsided by changes. What’s inappropriate is allowing 8+ employees to resign and not formally acknowledge it, covering up cases of theft of providers and themselves, climbing up the ladder by openly cheating on their spouses, harassment/bullying/intimidation towards staff, and no respect to any of the staff members (other managers, medical assistants, nurses, secretaries, etc). This place is ran by the wrong people and is very much a lawsuit waiting to happen. Do not risk your own sanity and license for some terrible pay.

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