Capco is the worst consulting firm I've ever worked for... Don't join unless desperate. - Anonymous employee Capco Employee Review

1.0
Feb 13, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Capco will keep you local if you don't want to travel (that is assuming they have clients in your locale). If they don't, you'll likely sit on the bench for months. They try to avoid folks travelling. - There are a lot of ex Big 4 and other smart advisory professionals that have been recruited i.e. plenty of smart people to learn from... - If you want to take on the world, there are opportunities to do so i.e. you can grind hard and you will get verbal recognition for your efforts (but it won't amount to much come round tables if you haven't politicized effectively) True with every firm but favoritism runs rampant regardless of merit. - Compensation is on-par with the industry

Cons

- This firm seriously needs to look into its recruiting practices and what it promises to prospective hireees i.e. don't take the bait, they don't have the clients they say they do and aren't "Changing the Future of Finance" with the services they provide. They have branded well to lure in top talent but it's all words and pretty visuals with no meaning, depth or reality to it. - Leadership are completely swayed by bringing in revenue only. i.e. they will sacrifice your career mobility and ability to take on meaningful work to keep you in a position that pulls in only revenue for the partners. - Management doesn't care about your career goals, if you don't fall into line with being a mindless PMO stooge, then you're out on your ... - The level of maturity the firm has in core business processes fails any and every assessment I've ever done at a client i.e. basic processes, knowledge mgt., HR, IT etc... are the worst I've seen at any consultancy. - Major turf wars go on amongst Partners and MPs to an extent that is completely counter productive to everyone below them. If you have an idea and want to sell it to a client, expect that they will take it from you and sell it as their own - Downward communication of expectations of roles and responsibilities are also the worst I've ever seen. This is partly due to a lack of care/effort and partly due to they don't know themselves because the folks that sold the work are so out of touch with the delivery teams. So, you're expected to figure it out on your own. i.e. they won't give you the time of day to ask the right questions to ensure effective work products. - Since I joined, 4 people that started with me have left and it's only been 10 months. Their excuse is, "high turnover in consulting ,"which is true, but I'm sorry, it's not that high at quality firms.... - If you want to stretch yourself and do meaningful work at a top advisory firm, DON'T consider Capco. If you're ok with wrote, monotonous PMO/Staff Aug type work, then you'll fit it fine. i.e. I wouldn't join Capco expecting to advance your career. I guess for some it's a stepping stone to bigger and better things in the Financial Services space, but what I can honestly put on a resume after 10 months, I wouldn't sell to a used car salesman. - Lastly, transparency from the top down to the bottom is so poor that nobody has any idea why the Partners and top leadership are making the decisions they are... everyone is expected to fall in line, do, don't ask questions, unless materially relevant to your delivery efforts, and even then, don't expect for them to be answered.

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Capco Response
8y
We are very disappointed to read your review, especially as it comes from a current employee. We would like to address each of your points. Starting with our recruitment practices, we purposely involve a range of people from HR and the business in our hiring process to ensure that candidates can build up a true picture of Capco – our culture, our people and the opportunities on offer. We regularly receive very positive feedback from candidates on their recruitment experience, and on how it gives them a real sense of working in the firm. Regarding the placement of employees on assignments, we have dedicated Resourcing professionals who focus exclusively on finding suitable projects for consultants (mindful of their skills and personal development). The way we staff projects is an inclusive and interactive process, where we encourage employees to share their interests, aspirations and preferences for different types of work. Everyone has visibility of all available opportunities (including skill requirements) and people are free to apply directly for those on which they want to be deployed. While we can’t always accommodate every request, we do make it a priority to place people in roles where they are most motivated so they can be successful. As the firm is enjoying rapid growth in advance of many of our direct competitors, it means there is an ever broader range of opportunities available to our staff. Capco became an independent firm in July 2017, and since then we have been going through a transition period. This has involved establishing new IT platforms, reporting structures, policies and procedures, and in some instances, entire back-office functions. It has meant a certain amount of operational change, but, there has been a continuous focus on a smooth transition with as little disruption as possible. We have been working hard to improve our leadership communications, and continue to do so. There are regular Town Hall events, as well as other forums where employees have a clear opportunity to express their views, ask questions and put forward suggestions. Feedback from the events has shown us that our employees have a clearer understanding of the strategy and are excited by the opportunities this brings. All this said, we would very much like to address your specific concerns and discuss how you can meet your goals at Capco, and we encourage you to reach out directly to Richard Gartside, Global HR Director to discuss. We strongly encourage you to find an internal channel to share your views and ideas and we can give you a strong commitment that we will listen and respond constructively.

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Pros

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Cons

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Pros

Varied client work — Different clients and project types, which keeps things interesting. Real project mobility — You can move between projects when you advocate for yourself (within reason). Approachable leadership — Senior leaders are open to conversations if you reach out. Good development resources — Plenty of training and growth opportunities if you take advantage of them. Strong teams — Colleagues are smart, capable, and great to work with. Entrepreneurial environment — New ideas are encouraged, and there’s room to take initiative.

Cons

Long hours vary by project — Like most any professional job, some engagements require extended hours for prolonged periods, but work–life balance really depends on the client and team. Additional internal responsibilities — Depending on level, there can be a significant amount of firm‑support work outside of client delivery. Domain alignment not guaranteed — You may not always be staffed on projects that match your domain expertise. Coaching alignment constraints — Coaching relationships are tied to domain, which limits flexibility in choosing formal mentors. Long engagements (sometimes) — Some projects run for long durations or through multiple extensions. It can provides stability but may reduce variety in client and project experience depending on what you’re looking for.

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