Canada Drives - Customer Service Rep | Glassdoor.ca
  1. "Customer Service Rep"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Canada Drives full-time

      Pros

      The benefits are really generous. You can go for a massage, get orthotics (they cover 80%) and they also take care of your transit every month. The kitchen is also fully stocked with cereal, sandwiches, coffee, tea and other snacks.

      Cons

      Many of the positive reviews on here are probably not real. When I worked at the company last year, there was a particularly bad review that came up on google when people searched for the company. In response, one of the mangers asked an employee to write a positive review and everyone on the team was asked to give it a like so that the other review would have lower priority.

      Canada Drives2019-03-26
    1. "marketing and administration"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Canada Drives

      Pros

      Amazing team work. Respected apriciated at all times. Great benefits.

      Cons

      You got to be dedicated no excuses accepted

      Advice to Management

      Advertisement and marketing should be using double standard theory.

      Canada Drives2019-01-21
    2. "Shortsighted Outlook, Questionable Practices"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service in Vancouver, BC
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Canada Drives full-time for more than a year

      Pros

      - 100% travel compensation - Assortment of food selection in the kitchen + Awesome lunch room staff who are willing to try out different menus, soups, and salads - Ability to move up within the company and try out different positions - Young and energetic atmosphere; Very lively

      Cons

      - Ability to move up within the company: Heavy focus on 'Go-getters' and less on qualifications; No strictly regulated yearly performance reviews/Compensation (For non-Sales staff, from my experience) - A quick tour of the sales floor and you'll hear 'interesting' conversations between staff members and clients involving arguments and sometimes swearing; While I can't say with certainty that the arguments are warranted,...

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      Advice to Management

      If you have to constantly remind your staff to follow protocol, to clean up their work area so it doesn't look like a dump, and to threaten to fire all staff that smoke on the property because building management has filed multiple complaints, it may be important to investigate the a) the people you hire b) upper management that set up these rules & protocols. While over time I have witnessed an increase in preventative...

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      Canada Drives2019-03-03

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