dogsbody - Anonymous employee Brainkind Employee Review

1.0
Mar 6, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

When allowed, being able to try and make a positive change to the day for somebody

Cons

Poor managers who bully / lie / make accusations with no evidence. Managers who can take a bad situation and make it worse, rather than let another member of staff deal with it (who can do a better job of it).

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Brainkind Response
7y
Thank you for your feedback. We are sorry to hear about your feelings on your time at the Trust. As an organisation, we aim to create an environment that is comfortable and fair for all staff members, and we encourage staff to raise any concerns to our HR department or whistleblowing hotline if they feel unable to raise concerns to their manager for any reason. If you would like to discuss your feedback in further detail, please email CSSHR@thedtgroup.org and one of our HR team will be in touch promptly.

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CEO approval
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Pros

Good atmosphere, growth opportunities for skilled worker,

Cons

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3.0
Nov 12, 2025
Recommend
CEO approval
Business outlook

Pros

There were positives of the job too. Primarily being the floor staff and the service users themselves being great to work with. It is a rewarding role, and some SU's made great progress which was a joy to witness and feel apart of. I feel, if brainkind gave more funding to GAH itself, the vast majority of the aforementioned issues would resolve themselves.

Cons

As time bore on, I was left waiting for something to happen. In the sense, there was a sheer lack of activities to keep residents occupied, despite talk of an activities co-ordinator position needing filled. The onus became increasingly placed on the support workers ourselves to keep everyone safe, entertained and productive. While in-theory this sounds typical of a support work role -and the permanent floor-staff were all very passionate and caring individuals trying their best for SUs- when staffing is so poor (and it became increasingly so throughout my time there) permanent staff were required for observations, and the challenging behaviour ward, leaving agency (who were not covered to take residents into the community and also generally lacked the therapeutic relationship permanent staff had with SU) to manage the floor. Again, had this been a temporary arrangement it would be more understandable. However, it became a case of being permanently fixed on observation roles, with minimal resources to incentivise co-operation. While this took a toll on staff, with many leaving after becoming frustrated with their incapacity to have their skills and care harnessed or properly nurtured, the real disservice was of course to the SU's, who were quite simply extremely bored. Boredom causes behaviours that challenge too. So while there was a lack of stimulation, the flip side was behaviours got worse, so more observations for permanent staff, and therefore less engagement for SU's.

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