Bite Squad - Delivery Driver Review - Minneapolis MN | Glassdoor.ca
  1. "Delivery Driver Review - Minneapolis MN"

    StarStarStarStarStar
    Delivery Driver in Minneapolis, MN
    Recommends
    Positive Outlook

    I have been working at Bite Squad

    Pros

    I've researched a lot of other delivery driving jobs, as well as worked in pizza delivery and I do honestly believe that BiteSquad is one of the best delivery jobs available. - The dispatch and support crew is very dependable as well as efficient when it comes to customer service, as well as when unexpected problems arise during deliveries. They answer calls within seconds and are always willing to assist you.... - Scheduling is fair in the sense that you are able to edit your schedules on a weekly basis as well as request days off (I've never had a request that was denied as long as it was within a 2 weeks notice). They also have this feature on the app that allows you to request to stay later on your shift or leave earlier. Of course it is tentative to how busy it is that night, but dispatch generally does a good job of meeting your requests. - Customers are generally more polite compared to pizza customers or other delivery services; they also tend to tip a decent amount. Also, most customers are located in "non-dangerous" parts of town so that's not a concern at all. - The pay is as advertised, and it's guaranteed you will at least make 15/hr, compensation if necessary to meet that amount. Generally speaking drivers make anywhere from a bit over 15 to 20 an hour, dispatch distributes orders so that everyone makes roughly the same amount per hour. Overall, I work at least 25 hours a week and the pay is decent so a full time college student like me can live fairly comfortably.

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    Cons

    There aren't many cons but if anything, I've heard that before I got hired the pay was higher. However, this is understandable because of the minimum wage increase. Another thing is that although deliveries always come back to back, it's pretty easy to tell if it's a busy night or not. This is just my theory, but it seems during busy nights the driving times between pickups and deliveries tend to be shorter.... Some nights, driving times could be anywhere from 10-15 minutes, and I assume this is due to the lower amount of orders. Overall, the pay very consistent for a delivery job though.

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    Advice to Management

    Everything is going pretty well but really the only issue I'd want to address is the turnover rate of drivers. It seems as though we're always hiring. It'd be nice if longevity of workers were better as this would result in s more close-knit group of drivers. Perhaps changing the tip distribution to what it used to be or offering some sort of bonus based on number of deliveries completed will motivate drivers to... stay longer.

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    Bite Squad2015-11-10
  1. "Fun and rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Driver in Fayetteville, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bite Squad part-time for less than a year

    Pros

    I enjoy the app and scheduling. I also enjoy driving and meeting new people and discovering restaurants.

    Cons

    The app keeps showing me offline when I'm in the middle of going to a pickup or delivery. When this happens I get continuous messages saying this before getting a phone call. I do not message while driving so I have to make the choice of stopping to handle the issue which puts me arriving late or listening to the incessant sounds until I arrive. In addition, the zippers on the delivery box are hard to deal with.... They are hard to grasp. It seems Velcro might be a good alternative.

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    Advice to Management

    Not much needed!

    Bite Squad2019-11-05
  2. "Good gig job"

    StarStarStarStarStar
    • Work/Life Balance
    • Compensation and Benefits
    Current Employee - Driver in Saint Petersburg, FL
    Recommends

    I have been working at Bite Squad part-time for more than 3 years

    Pros

    You get to set your own schedule.

    Cons

    You pay your own gas. Your regular car insurance will not cover you in case of accident. You need a special policy.

    Bite Squad2019-11-03

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