Bite Squad - Delivery Driver Review - Minneapolis MN | Glassdoor.ca
  1. "Delivery Driver Review - Minneapolis MN"

    StarStarStarStarStar
    Delivery Driver in Minneapolis, MN
    Recommends
    Positive Outlook

    I have been working at Bite Squad

    Pros

    I've researched a lot of other delivery driving jobs, as well as worked in pizza delivery and I do honestly believe that BiteSquad is one of the best delivery jobs available. - The dispatch and support crew is very dependable as well as efficient when it comes to customer service, as well as when unexpected problems arise during deliveries. They answer calls within seconds and are always willing to assist you. - Scheduling is fair in the sense that you are able to edit your schedules on a weekly basis as well as request days off (I've never had a request that was denied as long as it was within a 2 weeks notice). They also have this feature on the app that allows you to request to stay later on your shift or leave earlier. Of course it is tentative to how busy it is that night, but dispatch generally does a good job of meeting your requests. - Customers are generally more polite compared to pizza customers or other delivery services; they also tend to tip a decent amount. Also, most customers are located in "non-dangerous" parts of town so that's not a concern at all. - The pay is as advertised, and it's guaranteed you will at least make 15/hr, compensation if necessary to meet that amount. Generally speaking drivers make anywhere from a bit over 15 to 20 an hour, dispatch distributes orders so that everyone makes roughly the same amount per hour. Overall, I work at least 25 hours a week and the pay is decent so a full time college student like me can live fairly comfortably.

    Show More

    Cons

    There aren't many cons but if anything, I've heard that before I got hired the pay was higher. However, this is understandable because of the minimum wage increase. Another thing is that although deliveries always come back to back, it's pretty easy to tell if it's a busy night or not. This is just my theory, but it seems during busy nights the driving times between pickups and deliveries tend to be shorter. Some nights, driving times could be anywhere from 10-15 minutes, and I assume this is due to the lower amount of orders. Overall, the pay very consistent for a delivery job though.

    Show More

    Advice to Management

    Everything is going pretty well but really the only issue I'd want to address is the turnover rate of drivers. It seems as though we're always hiring. It'd be nice if longevity of workers were better as this would result in s more close-knit group of drivers. Perhaps changing the tip distribution to what it used to be or offering some sort of bonus based on number of deliveries completed will motivate drivers to stay longer.

    Show More
    Bite Squad2015-11-10
  1. "Quick and Easy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Delivery Driver in Tallahassee, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bite Squad part-time for less than a year

    Pros

    Quick application process. Fast Training. Easy work Easy Pay.

    Cons

    Only one con I can think of. You must use your own car

    Bite Squad2020-01-04
  2. "wonderful side-gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Driver in Greenville, SC
    Recommends
    Positive Outlook

    I have been working at Bite Squad part-time for more than 3 years

    Pros

    Swift hiring process Schedule changes can be made 24/7 via mobile app (for the next week) With constant updates to the app, there are very little bugs noticed. Supervisors are very understanding within good reason.

    Cons

    The last delivery could leave you 2 min. from your home, or 35. Vehicle- Gas, oil, tires. Average 100+ miles for a 6-hr day. You must be willing to enter sketchy communities. Sidenote- Unless you want to get to know the restaurant staff, customers' user persona, or local area in general, Career Opportunities get a 1-star.

    Advice to Management

    Having to send dispatch "last order requests" EVERYDAY is annoying. It is frustrating to remind the workplace of a schedule which was already agreed upon.

    Bite Squad2020-01-14

Discover more reviews about Bite Squad.