Lose a third of the employees and you'll make some profit - Head Of Operations BT Group Employee Review

2.0
Dec 19, 2008
Recommend
CEO approval
Business outlook

Pros

Very broad range of businesses, so lots of opportunities for sideway moves. A very well established brand and organisation in the UK, with a real social conscience and a serious approach to CSR and green issues. Great pension (for the moment), great holidays, great bonus. Very high visibility in the consciousness of the British public, particularly the over 50's, so a great way to understand that market place. Historically, there had been some real attempt at international growth which provided a good platform for personal learning of other business cultures. The UK business is the backbone of modern society in helping internet traffic in the UK

Cons

A political organisation that is just starting to visibly link poor performance with consequences. Performance management is not adequate and there are layers of management which are really not needed. There is also a habit of recruiting new skills externally (for example to develop the mobile or TV offerings in the UK consumer market) when in fact those skills may well exist internally, but knowledge management is poor in many parts of the organisation. The business is so broad it can lack focus - when in doubt, it knee-jerks towards high profit types activities starving of investment the parts that should guarantee its future.

Explore other reviews about BT Group

5.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Good money, so good money

Cons

Long hours very long hours

4.0
Mar 26, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are better than most US companies. You get twice or triple the numbers of days off per year.

Cons

Focus is more on originating company location for group events and emails. Due to time zone differences, it can be difficult to work with others without adjusting your schedule. It is difficult to get promoted outside originating country. Roles are few and far between in the US.

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