Pros
• Exposure to incredible projects across hospitality design — hotels, restaurants and bars. • Highly talented teammates who bring passion and creativity. • Opportunities to collaborate with architects, consultants, and vendors on global projects. • Strong hands-on experience producing furniture drawings and full ID sets, as well as creating specification books.
Cons
Leadership decisions often feel disconnected from the human impact. More than half of the Miami team was furloughed without severance or payout of accrued PTO — only given a letter on how to apply for unemployment and three months of paid insurance — on the same day the company was actively posting job openings in other locations. The furlough had been looming for months, and without meaningful support from leadership, it felt inevitable. a) Despite being part of a global studio network, the Miami office never received visits or direct engagement from company leadership. No representatives from corporate or HR ever established a connection with the team, which reinforced a deep sense of isolation and disconnection from the broader company culture. b) It took well over a year for leadership to address clear misalignment in local management. During that time, the lack of oversight and support made it feel as though the Miami office was being set up to fail. c) Compensation practices fall below industry standards. There are no consistent annual salary adjustments; employees typically wait more than two years for one. Staff are frequently underpaid while being asked to take on responsibilities well above their title. d) Bonuses were repeatedly promised, delayed, and ultimately canceled (for example, a December bonus was pushed to spring, only for the company to later announce it would not happen at all). This created widespread disappointment and distrust. e) Benefits administration was mishandled. 401(k) contributions required employee-initiated audits to correct. Employees also received letters from insurance providers warning that coverage would be dropped for lack of payment — despite premiums being deducted from paychecks. These issues were eventually resolved, but only after employees escalated them directly.