Customer service agent - Customer Service Agent Avianca Employee Review

5.0
May 8, 2023
Recommend
CEO approval
Business outlook

Pros

In this job I learned a lot of about the aviation world, I really enjoy my job because I can help people in what they need. My coworkers are really nice, we help each other. And I this company we can grow as a person, learning new languages and traveling to new places.

Cons

In special days Sometimes I can't be with my family and friends, because I have to work.

Explore other reviews about Avianca

5.0
Apr 10, 2025
Recommend
CEO approval
Business outlook

Pros

Good Salary Travel Tickets Benefit Great work environment

Cons

Hard to Grow Lot of Pressure

2.0
Feb 23, 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

Well-known company within the aviation industry. Exposure to complex logistics operations and time-sensitive processes. Provides experience in high-pressure operational environments and cross-functional coordination.

Cons

High turnover. Constant changes in priorities. Inconsistent documentation processes. Limited operational stability. Communication gaps. Demanding work environment.

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