Colleagues are hardworking individuals genuinely interested in delivering quality for clients. Company is interested in expanding to new locations and takes steps to actively evaluate and enter such markets.
Cons
Peak months for clients are untenably busy and require luck to deliver itineraries for demanding clients. Management has clear favorites and is conflicted from fairly paying and promoting employees. Underwhelming deliverables given to clients are rationalized by Management as cultural misunderstandings instead of taking ownership for errors.