no vision - Anonymous employee AirHelp Employee Review

1.0
Sep 28, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Colleagues are nice, we party a lot, food and drinks aren't spared. When business is doing well the vibe is super.

Cons

company is on auto pilot mode and no one taking the lead. most people have no idea whats coming next. no example of management or leadership. when raising issues or concerns we get rude answers, not transparent answers. this leads to very bad vibe in times the business is performing below expectations (reminder: the travel industry is seasonal)

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AirHelp Response
6y
Thank you for taking the time to share your feedback. You raise some concerns you have, and if you would like to discuss these in person, we're always available. You could either speak with your manager or email employee-feedback@airhelp.com.

Explore other reviews about AirHelp

5.0
Jun 3, 2022
Recommend
CEO approval
Business outlook

Pros

As a freelancer I choose the hours in which I work, which is very convinient. I only have to worry about delivering certain tasks on time. I was also able to negotiate an hourly rate I'm happy with.

Cons

Don't have much to say, because I'm not much involved with what's going on inside the company.

1.0
Jan 19, 2017
Recommend
CEO approval
Business outlook

Pros

AirHelp was flexible in some ways and offered a reasonable work/life balance for most of its employees. The office was gorgeous and my co-workers were really wonderful people and very talented.

Cons

Because AirHelp is so chaotic and it is struggling to get off the ground (per se), I don't see the company succeeding in the long run. It was not clear exactly what my position was, which was another side effect of a start-up culture. This confusion was clear throughout the entire company--someone would be hired, quickly promoted, and then immediately fired because management was not sure about they wanted.

15
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AirHelp Response
9y
Thank you for having taken your time to provide us with your valuable feedback. Every opinion is important to us. It helps to understand which components are most important to you. We will analyze all the information to improve our processes. HR Team
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