Lost the unique culture when growing - Software Engineer Acusensus Employee Review

2.0
Oct 8, 2025
Recommend
CEO approval
Business outlook

Pros

- It's growing according to numbers.

Cons

- lost its own unique work culture throughout the time. - overly outcome driven leads to unrealistic expectations band-aid solutions, engineers burnt out and working overtime across different levels. - working environment is not encouraging anymore. - turn over rate has drastically increased.

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Acusensus Response
2mo
We're sorry it's taken us this long to respond to this — we appreciate your patience. You're right. We've grown a lot over the past 8 years, and with that growth comes real change — some of it exciting, and some of it genuinely hard. The tight-knit, family feel of our early days is something many of us miss, too, and we won't pretend that scaling a business comes without trade-offs. What you've raised — the pressure to deliver, burnout, unrealistic expectations, and a feeling that the environment isn't what it once was — these are things we take seriously. We know high growth can create high demand, and it's on us, as a leadership team, to make sure that doesn't come at the cost of our people. We wholeheartedly believe that meaningful change stems from collaboration and open dialogue. It's vital that everyone feels empowered to share their thoughts, so we truly appreciate you speaking up. Whether you're currently part of our team or have embarked on a new journey, we warmly invite you to keep this conversation going. Please reach out to our People team — everything shared will be treated with care and confidentiality. We're not perfect, but we're committed to listening and doing better.

Explore other reviews about Acusensus

1.0
Mar 28, 2026
Recommend
CEO approval
Business outlook

Pros

- The technology offering is solid and competitive. - There is clear momentum, with multiple new programmes being secured. - The employee experience is inconsistent; those insulated from internal challenges tend to have a positive experience, while others are more exposed to workplace friction.

Cons

- Leadership appointments are influenced by personal relationships rather than capability, which undermines confidence in decision making. Most of the leaders are friends of the CEO. - A number of leaders lack the experience and skill set required to effectively lead teams and manage complex programmes. - This has contributed to a workplace culture that can be perceived as highly toxic. - Employee turnover is notably high, suggesting underlying issues with engagement and retention. - Workload expectations are unsustainable, with extended hours becoming the norm rather than the exception. Overtime is not formally recognised or compensated. - Management practices tend toward excessive oversight, regardless of individual experience or seniority. - Employees who raise concerns may feel unsupported, which discourages open communication and feedback.

2
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Acusensus Response
2mo
Thank you for sharing your experience. As someone who has been with us for over three years, your perspective is valuable as we scale internationally. We're glad you recognise the strength of our technology and the momentum behind our recent programme wins. Your feedback on leadership and culture is noted. To support our growth, we've brought on several new senior leaders with external expertise and proven track records to help build the structure and standards a global organisation requires. We're also ensuring our compensation and promotion frameworks are clearly tied to merit and performance. We take your concerns about workload and communication seriously and are committed to making our growth sustainable for everyone. We'd welcome the chance to discuss your feedback further—please reach out to a member of the People Team to arrange a private conversation.
5.0
Apr 9, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is experiencing strong growth, which brings its share of challenges, but it’s clear that employee voices are genuinely valued. There are multiple channels to speak up—whether through “Ask Me Anything” sessions, one-on-ones with managers, conversations with senior leaders, or anonymous pulse and engagement surveys—and leadership actively encourages participation. There is also a strong focus on leadership development, with visible investment in growing people within the business. Compensation is competitive and aligns well with market expectations.

Cons

The workload can be heavy at times, often requiring overtime to meet demands. Additionally, working across a global team means navigating multiple time zones, flexibility outside standard hours.

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