Innovation Lab is failing and Silicon Alley is aware. On my! - Developer ADP Employee Review

2.0
Nov 4, 2014
Recommend
CEO approval
Business outlook

Pros

Super smart people AMAZING benefits Salary is awesome. There is no way other companies can event compete on this level (note: start your negotiations on the HIGH end, you'll most likely get it) Office in convenient Chelsea neighborhood (near F train, short distance from Union Square 4,5,6,N,R trains Office plans are to fix up 4th and 5th floors and add a rooftop deck which is supposed to include BBQ grills, wi-fi, a bar. There are titles, but loose roles/responsibilities so you can create your own role (if you're given senior management support) Making a grand effort to scale Agile Scrum

Cons

Bullying in meetings On manager level, serious clashes between long time "ADPers" and newbie hires who don't understand the culture Technical Managers hiring ex-colleagues at former to replace ADP employees Hiring smart people with Agile experience but middle managers have NO EXPERIENCE with Agile and feel threatened to loosen up control and let the development teams self-manage In the last 5 months, a number of people started to leave No clearly defined roles Teams are expected to coordinate with 5 other Scrum teams, all in offices in different locations Roughly 12 UX Designers have nothing to do all day because the project they were hired to work on lost support from senior management. Some of these folks support families. Human Resources in this office is way outnumbered by the growing low morale and bullying. Its so sad to see. hope she gets some help from NJ office. **I realize that my review is the opposite of the majority of positive ADP reviews. i invite you to go to LinkedIn, type in "ADP", set the filter for NYC office, see your common connections and start asking questions. You'll get the real story. It's that simple.

Explore other reviews about ADP

5.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Great communication in management and teams

Cons

The pay is a little low for work

avatar
ADP Response
1d
Thank you for the great rating and for sharing your ADP experience with us on Glassdoor!
1.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Cons

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

2
avatar
ADP Response
1w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
See reviews by: Helpful|Rating|Date|All