Dont waste even a single year of your life at this place - Customer Service Representative (CSR) ABB Employee Review

1.0
Jan 29, 2024
Recommend
CEO approval
Business outlook

Pros

my paycheck always cleared,,, thats it

Cons

The pay does not make sense for the work that CSR's do. Management strong holds you in that spot so you cannot move up (ESPECIALLY if you're a woman). They work you like an actual dog. You will have so much on your plate every day that getting sick calls for an entire team to resent you the next day. Its toxic and its not worth it,

Explore other reviews about ABB

5.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Good small work team and efficient work

Cons

None perhaps they could provide more relocation benefits

3.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

- Exposure to large-scale manufacturing systems and cross-functional projects - Can build strong manufacturing and quality engineering experience quickly - Competitive pay and solid benefits for the area

Cons

Work-life balance can be inconsistent depending on department and production demands * Advancement opportunities may feel limited without moving into management or relocating * Communication and management consistency can vary between shifts/departments * Production pressure and changing priorities can create stress in quality-related roles * Some roles may require overtime or schedule flexibility that can be difficult for employees with family responsibilities * Recognition for process improvements and extra responsibilities may not always match workload expectations * Culture can feel more production-focused than employee-focused at times

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