Empire Life Reviews | Glassdoor.ca

Empire Life Reviews

Updated Jun 22, 2019

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Found 46 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
53%
Recommend to a Friend
77%
Approve of CEO
Mark Sylvia
9 Ratings
Pros
  • "(in 6 reviews)

  • "nice people, solid office experience(in 4 reviews)

Cons
  • "Too top heavy and most of the biggies aren’t at Kingston office(in 5 reviews)

  • "(in 4 reviews)

More Pros and Cons
  1. "Rewarding job in IT stream"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Warehouse Developer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Empire Life full-time for more than 5 years

    Pros

    Upward potential Great corporate culture Flexible hours

    Cons

    Strict protocols compared to smaller agile teams

    Empire Life2019-06-23
  2. "Progessive and Forward Thinking Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Empire Life full-time for more than 3 years

    Pros

    Employee input is encouraged and valued. While Mgmt doesn't necessarily implement all suggestions, they do listen

    Cons

    Sometimes slow to implement suggestions and feedback which sometimes results in loss of competitive advantages

    Empire Life2019-03-31
  3. "Worse experience ever. A disorganized, rusty and set in their ways company. Old school leadership."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Negative Outlook
    Disapproves of CEO

    I worked at Empire Life full-time for more than 3 years

    Pros

    Ripe for change but needs fresh perspective and talented leaders.

    Cons

    No courtesy and respect. Not a culture I want to be part of. Worst HR and Talent team I ever encountered.

    Advice to Management

    Surround yourself with smart people that can elevate and challenge the status quo. Look outside and bring expertise. Diversify. The company is in a great position to change and evolve, you just need the right talent to lead the change!

    Empire Life2019-05-02
  4. "Mixed Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Kingston, ON
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Empire Life full-time for more than a year

    Pros

    Location - Easy to get to on the bus Pay - Pretty good for a bilingual CSR at 21.5 an hour Food - Frequent events with free food like retirements and birthdays and potlucks

    Cons

    Working hours - Open until 8pm Monday to Friday Hours of work - Often scheduled for late shifts with only 1 other person who cannot handle French queues. Leaving you alone to deal with the hoard of french calls from 6:30 - 8pm Management - Don't see employee potential, have to work thre for a whole year before you can apply to new positions within the company without director level approval Coworkers - Some good, most...

    Show More

    Advice to Management

    Wouldn't recommend you work here

    Empire Life2019-03-19
  5. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Processor in Kingston, ON
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Empire Life full-time for more than a year

    Pros

    Work and LIfe Balance and you can basically set your own schedule. Good if you have kids.

    Cons

    Toxic environment. Play favorites. Call names and put you down if they don't like you.

    Advice to Management

    Treat people equally. Stop putting people down.

    Empire Life2019-02-22
  6. "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Intern in Kingston, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Empire Life full-time for less than a year

    Pros

    Best boss I've ever had to be honest.

    Cons

    Sometimes workflow was a bit slow.

    Empire Life2018-09-28
  7. "Empire Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Kingston, ON
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Empire Life full-time for more than a year

    Pros

    Nice office, Food quite often, filer words to let me get to the next screen

    Cons

    Work is monotonous, limited room for advancement (25 CSRs, 1 Specialist, 1 Supervisor, 1 Manager), pay is below average unless you

    Empire Life2018-09-10
  8. "Horrible place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Empire Life full-time

    Pros

    -Some great people. -Small community so easy commute

    Cons

    -Terrible management who don't care at all for Employees -They know there is not much employment opportunities in Kingston and so care very little about Employee happiness. Employees are trapped unless they are willing to move to the big city -No recognition or respect. -Stay far away from this place and for God's sake don't move to Kingston to work here

    Advice to Management

    Become better human beings!

    Empire Life2018-09-26
  9. Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Empire Life full-time

    Pros

    Great place to work at. Transparent.

    Cons

    Hard to get to know the managers as they work in the Kingston office and you work here in Montreal.

    Empire Life2018-06-28
  10. Helpful (1)

    "good insurance company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Empire Life

    Pros

    growing company investing in growth

    Cons

    slightly top heavy main office in remote city

    Empire Life2018-04-10
Found 46 reviews