Empire Life Reviews | Glassdoor.ca

Empire Life Reviews

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Found 42 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
57%
Recommend to a Friend
100%
Approve of CEO
Mark Sylvia
6 Ratings
Pros
  • "nice people, solid office experience(in 4 reviews)

  • "(in 2 reviews)

Cons
  • "(in 4 reviews)

  • "They know there is not much employment opportunities in Kingston and so care very little about Employee happiness(in 4 reviews)

More Pros and Cons
  1. "Great people"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Intern in Kingston, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Empire Life full-time for more than a year

    Pros

    Best boss I've ever had to be honest.

    Cons

    Sometimes workflow was a bit slow.

  2. "Meh"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Processor in Kingston, ON
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Empire Life full-time for more than 2 years

    Pros

    Work and LIfe Balance and you can basically set your own schedule. Good if you have kids.

    Cons

    Toxic environment. Play favorites. Call names and put you down if they don't like you.

    Advice to Management

    Treat people equally. Stop putting people down.

  3. "Empire Life"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Kingston, ON
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Empire Life full-time for more than 2 years

    Pros

    Nice office, Food quite often, filer words to let me get to the next screen

    Cons

    Work is monotonous, limited room for advancement (25 CSRs, 1 Specialist, 1 Supervisor, 1 Manager), pay is below average unless you

  4. "Horrible place to work!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Empire Life full-time

    Pros

    -Some great people. -Small community so easy commute

    Cons

    -Terrible management who don't care at all for Employees -They know there is not much employment opportunities in Kingston and so care very little about Employee happiness. Employees are trapped unless they are willing to move to the big city -No recognition or respect. -Stay far away from this place and for God's sake don't move to Kingston to work here

    Advice to Management

    Become better human beings!

  5. Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Empire Life full-time

    Pros

    Great place to work at. Transparent.

    Cons

    Hard to get to know the managers as they work in the Kingston office and you work here in Montreal.

  6. Helpful (1)

    "good insurance company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Empire Life

    Pros

    growing company investing in growth

    Cons

    slightly top heavy main office in remote city

  7. Helpful (1)

    "Old School Management/Mentality, Still Need to Reach the 21st Century"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Empire Life full-time for more than 4 years

    Pros

    Wonderful employees. Work and achievements are recognized by coworkers. All of the various departments work well together.

    Cons

    A lot of management have been in the industry a long time, come from the insurance world "back in the day", and have kept the same mindset. Doing things how they've always been done in the past, not recognizing the need to innovate and adapt to the way doing business has changed. Far behind the times in every aspect of the business. Nearly unattainable workloads.

    Advice to Management

    Catch-up with technology and innovation at a much faster rate, because competitors are already light-years ahead when it comes to offerings and member experience, and are still continuing to innovate. You can't always be last to roll out something innovative, because by that point you are already obsolete. There is always a better way to do something. Utilize other skills employees may possess which do not apply to their...

    Show More
  8. Helpful (1)

    "Great in the beginning"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Kingston, ON
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Empire Life full-time for more than 9 years

    Pros

    Work hours that are flexible, coffee shop, loan program (fitness equip, computer etc), long time employees get an annual luncheon joined by retired staff once a year

    Cons

    Too top heavy and most of the biggies aren’t at Kingston office. Cliques, got rid of big Manager one at one time but biggie just put another one in place. Silos in divisions and cliques in Manager level with there favoriteds can make it not a nice place to spend 8 hours.

    Advice to Management

    Communicate. Don’t let rumour mill do the job. Can’t just train on the new stuff people retire then there is no one to service client policies correctly if policy bought more than 10 years ago. Get rid of your Manager cliques again

  9. Helpful (1)

    "Analyst"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Empire Life full-time for more than a year

    Pros

    Lots of learning opportunity, great colleagues, fair management

    Cons

    It's a small company (both pro/con)

  10. Helpful (1)

    "Great location, high workload"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Empire Life full-time

    Pros

    One of the better places to work in the local IT setting.

    Cons

    High workloads and tight deadlines lead to a poor work/life balance.

Found 42 reviews